Privacy Policy

1) Information We Collect

• Account & Profile Data: name/username, email, date of birth, gender, location, preferences, profile photos, and any other info you provide (e.g., bios).
• Content & Activity: messages, posts, likes/reactions, in-app purchases (e.g., ZombieBucks), gifts, and support requests.
• Payment Data: if applicable, billing details processed by our payment providers (we don’t store full card numbers).
• Device & Usage: IP address, device IDs, browser type, operating system, crash logs, cookies and similar technologies, pages viewed, and interactions with features.
• Approximate Location: derived from IP or if you choose to share location information in your profile or settings.

We may collect information from third-party services you connect (if available), consistent with your permissions on those services.

2) How We Use Information

• Operate, maintain, and improve the Services (including matching, messaging, profiles, games, and events).
• Personalize experiences and content (e.g., recommended profiles, features, and offers).
• Process purchases, subscriptions, and customer support tickets.
• Detect, investigate, and prevent fraud, abuse, violations of our Rules, or other harmful activity.
• Communicate with you about your account, updates, security notices, or marketing (where permitted by law or your consent).
• Comply with legal obligations and enforce our Terms & Rules.

3) Sharing & Disclosure

We do not sell your personal information. We may share information:

• With other members based on your profile settings and the features you use (e.g., your profile, messages).
• With service providers who help us run the Services (hosting, analytics, payments, email delivery, moderation).
• For safety, legal, and compliance reasons (e.g., to respond to lawful requests, enforce policies, protect rights, or prevent harm).
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
• With your consent or at your direction.

4) Your Choices & Controls

• Profile & Settings: you can update profile details, visibility, and preferences within your account.
• Communications: you can opt out of non-essential emails or push notifications via settings or unsubscribe links.
• Cookies/Tracking: manage browser settings to block or delete cookies; note some features may not function correctly.
• Account Deletion: request account deletion via Support; we will process according to applicable law.

5) Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services and for legitimate business purposes (e.g., security, fraud prevention, legal compliance). We may retain some data after account closure where permitted or required by law.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure an adequate level of protection in accordance with applicable law.

8) Children’s Privacy

The Services are intended for users aged 18+ (or the age of majority in your jurisdiction). We do not knowingly collect data from minors. If you believe a minor has provided personal information, please contact us so we can delete it.

9) Your Privacy Rights

To exercise rights or submit a request, see Contact Us. We may need to verify your identity before responding.

10) Changes to This Policy

We may update this Privacy Policy periodically. We’ll post the updated date at the top, and if changes are material we will provide additional notice as required by law. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

11) Contact Us